IT Service Desk launches new customer satisfaction survey
August 06, 2025
Your feedback is essential in helping the Information Technology (IT) Service Desk improve service interactions and enhance the overall user experience. To make it easier for you to share your thoughts, there is a new way to provide feedback on your support tickets.
Starting on Thursday, August 7, ticket resolution emails sent to students and employees will include a simple survey, inviting you to rate your service experience.
We appreciate your input and thank you for providing feedback.
Contact information:
servicedesk@dc-ot.ca
Have questions about this post? Feel free to reach out to the contact listed above — they’ll be happy to help!
